Why Identity Verification Is Required
Identity verification is used to protect both applicants and businesses from fraud and identity misuse. By confirming identity early in the application process, businesses can ensure applications are reviewed using accurate and verified information.
This process helps:
Prevent identity fraud
Confirm the applicant’s identity
Ensure applications are submitted by the correct individual
Support secure application review
How Identity Verification Works
Depending on the workflow configured by the business reviewing your application, identity verification may include one or more of the following steps:
Uploading or scanning a government-issued ID
Completing a selfie or face verification
Confirming certain personal information
These steps help match your identity to the information provided during the application.
Tips for Completing Identity Verification
To complete identity verification successfully:
Use a valid government-issued ID
Ensure the ID image is clear and readable
Take photos in a well-lit environment
Make sure the entire document is visible in the frame
Following these steps can help prevent delays in the verification process.
What Happens If Verification Fails?
If identity verification cannot be completed successfully, you may be asked to:
Try the verification process again
Upload clearer images of your ID
Provide additional documentation
In some cases, the business reviewing your application may contact you for further verification.
Is My Information Secure?
Yes. Identity verification is performed using secure systems and encrypted connections. Your information is only used for verification purposes and shared with the business reviewing your application as part of the application process.
Need Help?
If you experience issues during identity verification, click the support widget in the bottom-right corner of the screento contact our support team.